Privacy Policy

Privacy Policy

Privacy Policy for Plado AI
Last Updated: February 12, 2025

Introduction

Plado AI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered search and analysis services (“Services”). By accessing or using Plado AI, you agree to the terms of this policy.

1. Data We Collect

We collect the following data to provide and improve our Services:

  • User Inputs: Queries, uploaded files (e.g., documents, images), and feedback.
  • Device/Usage Data: IP address, browser type, operating system, and usage patterns (e.g., search history).
  • Cookies & Tracking Technologies: To personalize your experience and analyze trends.

We do not intentionally collect sensitive personal information (e.g., Social Security numbers, financial data). Do not input such details into Plado AI.

2. How We Use Your Data

Your data is used to:

  • Deliver, maintain, and improve our AI Services.
  • Personalize responses and recommendations.
  • Communicate updates, security alerts, or support.
  • Conduct research and development (using anonymized data).

3. Data Sharing

  • Third-Party AI Models: Queries may be processed by third-party AI providers (e.g., Claude 3.5 Sonnet, Perplexity Sonar). Your personal data is not sold or shared for marketing.
  • Legal Compliance: Data may be disclosed if required by law or to protect our rights.

4. Data Security

We implement safeguards to protect your data:

  • Encryption: All data transmissions use TLS/SSL encryption.
  • Access Controls: Strict internal protocols limit data access to authorized personnel.
  • Anonymization: Personal data is stripped from training datasets.

5. Your Rights

Depending on your location, you may:

  • Access/Correct Data: Request a copy of your data or update inaccuracies.
  • Delete Data: Ask for your data to be erased (exceptions apply for legal obligations).
  • Opt-Out of Training: Disable data use for AI model improvement via Settings > Data Preferences.

6. AI-Specific Practices

  • No Training on Personal Data: Inputs are not used to train third-party AI models without explicit consent.
  • Data Retention: User inputs are anonymized after 30 days unless retained for legal/compliance reasons.
  • Bias Mitigation: Regular audits ensure outputs align with ethical AI principles.

7. Compliance

Plado AI adheres to:

  • GDPR (EU): Lawful data processing and cross-border transfer safeguards.
  • CCPA (California): Rights to opt-out of data sales and know how your data is used.
  • Global Standards: Including SOC2 and ISO 27001 certifications.

8. Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date.

9. Contact Us

For questions, data requests, or concerns:

  • Email: privacy@plado.ai
  • Address: Plado AI, 123 Philosopher’s Way, Athens, Greece 12345

Plato’s Wisdom, Modern Trust
Plado AI bridges ancient philosophy and cutting-edge technology to deliver secure, ethical search experiences.

This policy is valid as of February 12, 2025. For prior versions, contact privacy@plado.ai.